Summary
The city fixed a paperwork error on its Paymentus contract so online property-tax payments keep running through July 2029 — at no cost to the city beyond the fee schedule.
At a glance
- Total mentions
- 2
- Last 30 days
- 1
Discussed at 1 meeting in the last 60 days; most recently Oct 28, 2026.
Impact analysis
No new cost to the city; residents pay processing fees under the fee schedule.
Residents who pay property taxes online.
Neighborhood users still must travel downtown or to retail kiosks to get change; recyclers cost more per unit.
Mentions & discussions (2)
Budget, Finance And Audit Standing Committee
The city fixed a paperwork error on its Paymentus contract so online property-tax payments keep running through July 2029 — at no cost to the city beyond the fee schedule.
Budget, Finance And Audit Standing Committee
The city is spending $8.1 million total on kiosks and online/phone bill payments. Members pushed to put change-giving 'recycler' kiosks in neighborhoods, not just downtown, and asked about data security audits, 3% credit card fees, and language access (English, Spanish, Arabic, Bengali now; French requested).
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